Receipt Request
Once you have submitted the below form, you should receive a response at the email address you provide, 10 business days. If you do not receive the email within that timeframe, please check your junk/spam filter
Please Read Before Completing:
- This form is for payments made within the last 2 years.
- Receipts can only be provided for payments made 7 or more days ago; this is due to bank processing times.
- Your receipt will include all payments made, including those for other individuals if applicable.
- If someone else has paid on your behalf, they must request the receipt.
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If you paid upfront (aka Paid-in-Full or Term Membership),
- For ‘Receipt Start Date’ select the day you paid for your Membership
- For ‘Receipt End Date’ select the day after you paid
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Barcode vs. Membership Number- Which do I use?
- You can use either BUT, please ensure you enter them in the right fields below. Entering them in the wrong field will result in an error email.
- Barcode = The letter and number sequence on the back of your keytag. It starts with a letter(s) (ex. A#######, or GL########)
- Membership Number = Located on your original Membership agreement and starts with a number.
- (Exceptions to this are if your Membership is from before 2017. Those will start with 2 letters, then numbers: XX#####)
Questions? Chat with us! Login to our website, go to ‘My Account’ and look for the chat icon in the bottom right of your screen.